Return & Refund Policy

Effective Date: 26/08/2025

Thank you for shopping with PT Prompts. Please read this policy carefully before making your purchase.

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1. Digital Products Only

All products sold by PT Prompts are digital downloads (eBooks, guides, trackers, and related materials). Once your purchase is complete, you will receive immediate access to your files via download link.

Because our products are delivered instantly and cannot be “returned,” all sales are final.

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2. No Returns or Refunds

• We do not accept returns on digital products.

• Refunds are not available once a file has been purchased and downloaded.

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3. Exceptions (Refunds Only in Limited Cases)

Refunds may be offered only in the following circumstances:

• You were accidentally charged multiple times for the same product.

• You did not receive your digital product due to a technical issue on our end.

If either of these apply, please contact us within 7 days of purchase at support@ptprompts.com with your order details, and we will resolve the issue promptly.

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4. Customer Responsibility

Before purchasing, please ensure:

• You have read the product description carefully.

• Your device and software can open standard file formats such as PDF.

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5. Contact Us

If you have questions about this policy or need support with your order, you can reach us at:

📧 Email: support@ptprompts.com
🏢 Business Name: PT Prompts